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Watch keeps rebooting when Live Event Sharing is turned on

9352997
27 days ago

When I turn on Live Event Sharing in the Connect app and then start run, the watch gets stuck in a reboot loop. Is this happening to anyone else?

  • 0 23 days ago

    Yes, same started happening to me today, SMS no longer send and reboot loop persists until turning off live event sharing on the phone, then all works ok. 

  • 0 15 days ago

    Exactly the same thing is happening on my Epix Pro Gen 2. Happened at the start line of the Manchester Marathon yesterday. Spent the first mile trying to figure it out. Soon as you turn live event sharing off it comes out of the boot loop by itself 

  • 0 5 days ago

    Plus 2 same issue from me and my gf on the same weekend. We both enabled live event share on the Saturday (me epix pro gen 2 her fr265) and then had boot loop issues. Me just after my short not very important race on Saturday which caused a bit of annoyance but did allow us to find out how to hard reset. Her in the toilet just before her 1st half marathon which meant I could not track her after her hard reset. We both reported to Garmin cs and got different replies she was asked for logs from connect while I had to send the Garmin file from the watch. They didn't seem interested in getting to the bottom of the bug as we have heard nothing back and it was just easier for them to send replacement watches to shut us up. 

    Would love to know cause / fix