Lap Audio Alerts

Watch no longer providing audio alerts. Beeps and info provided on the screen but no verbal info. Got the watch on 31 January. Readouts for two weeks. Nothing since 14th when screen went blank after starting a run activity. I pressed lits of buttons which were still activating menus, but nothing on the screen. I have checked setting and all setting seem correct. Is there volume control some where (not music edition) Do i need to reset? If so, how do I do that? Will I lose info? Thanks

  • Moved thread from German to English language forum.

  • Hello,
    I'm experiencing the exactly same problem. Didn't change any config/setting and the watch stop to providing audio alerts. Visual alerts still working with no changes.
    The very one point I became suspicious about is that it like to start to happens after a software update. 

    I already did a complete check on the settings. Tuning off and on again. Turning the watch off/on and Nothing!!

    I thinking in do a reset but afraid of lose some data!

    Please Help.!!!

    Thanks in advance for any hints and support 

  • Hello,
    I'm experiencing the exactly same problem. Didn't change any config/setting and the watch stop to providing audio alerts. Visual alerts still working with no changes.
    The very one point I became suspicious about is that it like to start to happens after a software update. 

    I already did a complete check on the settings. Tuning off and on again. Turning the watch off/on and Nothing!!

    I thinking in do a reset but afraid of lose some data!

    Please Help.!!!

    Thanks in advance for any hints and support 

  • I think the non-music 165 gets its audio prompts from the app on the phone. Have you updated the app or phone recently or checked the settings there?  

  • Hello!
    Yes, you're right. Yes, the App both for the phone  and the watch ask for new versions frequently.
    And it' for sure one of my major concerns BUGS. 

    I've done a full reset and get back my configurations and data from connect/express. 
    Uhu!!! The audio restart to work. ;-) Let's wonder for how much time it will working.

    I'm a bit disappointed with Garmin.

    Since feb. these are the 3td. problem I've had. 
    First: I have been experiencing an unexpected changing/lost of the settings.
    Second:  The the hart rate monitoring became extremely  inaccurate. Some times, (not every time). I'm used to run 8 to 10km for a long time now. Perhaps some 40 years!!! That said, I know that my pulse increase very fast, I came fro 70 to 140 at the firsts 2km. From that the pulse will going up smootly to 170 until the final running.  But the watch seems as it being "frozen" and not surpass 116/120 until the half of the running and suddenly climb to 160/170.
    And it's alful 'cos creates the impression that you are going toe have some kind of hart problem. :-(

    And the third: This case of the sudden stop on the audio alerts.