After updating my watch I can't sync with android phone. Anyone else with this problem

1674012 1 month ago

My phone won't sync anymore. I've done all the usual fixes including reset of the watch and it isn't pairing now. The phone identifies the forerunner 165 but can't complete the pairing.

0 seilogramp 1 month ago

Try these steps and video to see if it helps:

Remove the Garmin device from the Garmin Connect App (if it exists) - More > Garmin devices > tap on device > from 3 dot menu "Remove Device."
If installed, uninstall Connect IQ app from your phone
Unpair Garmin device from android Bluetooth settings.
If you have any other mobile devices (old phone, tablets, etc.) also unpair the Garmin from those devices.
Restart the phone and the watch.
On the Garmin device place into "pairing mode." Differs per device, but usually Settings > Connectivity > Phone > Pair Phone
Pair using Garmin Connect Mobile app (do not use Android Bluetooth settings to pair) - More > Garmin Devices > Add Device.

If issues persist, suggest contacting Garmin Product Support directly.