GPS inaccurate

I used my new watch for the first time today to record a 5km run. The gps was awful. It recorded me doing 6.64km. The device is up to date and regularly synced to the app. I allowed it to connect fully before setting off and am using all satellites options.

i went for a follow up test walk of 2km which it recorded as 3.4km.

There are no tall buildings. Largely open space. Sunny with some cloud patches.

anybody else have terrible gps? Thinking of getting a refund… a shame because all the reviews highly rated the gps.

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8565638 7 months ago in reply to tobygadd +4

So I got a replacement from my vendor…. Took it for a walk before it updated to 9.24 and the new gps version 9.03. Worked amazing. So I was on base version 5.40 and gps 6.01. I’ll need to do a further…

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0 Garmin-Sierra 7 months ago

I'm sorry to hear that! Please see What Can Cause GPS Accuracy Issues on My Fitness Device? to make sure you have tried all of our troubleshooting tips. If they do not help, please contact Product Support directly if you haven't already. I recommend calling or 'chatting' so you can speak to a live agent.

0 tobygadd 7 months ago

Mine is dead-on accurate, so I suspect that something is wrong with your unit. I suggest that you try resetting it first. Also, make sure that you don't have anything that could be causing interference--such as another watch or metallic bracelet on the same wrist.

0 8565638 7 months ago in reply to tobygadd

So I got a replacement from my vendor…. Took it for a walk before it updated to 9.24 and the new gps version 9.03. Worked amazing. So I was on base version 5.40 and gps 6.01. I’ll need to do a further test on the updated version to see if it’s still working well or busted by the update!