165 music stops responding

My brand new Forerunner 165 music is lovely but once or twice a day it completely stops responding to any type of touch or button pushing or hand waving. It is fully charged and works until it randomly stops.  Sometimes it randomly starts working again later, sometimes I am able to restart it, and sometimes I can get the screen to light up but it shows a frozen power save screen (countdown is stuck).

Is this related to a software update? I think it got an update a few days ago. 

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