Tacx Neo smart bike power problem

lcseeb 4 months ago

I have a Tacx New smart bike where suddenly got problems with bike giving very high. resistance. This made it impossible to pedal.

This is both when bike is connected to power and un-plugged.

Firmware is updated.

I have now just received a new replacement body and dis the swap of parts. And have same issue !!! ??

So really confused what issue can be ?

Any thoughts ?

0 RobRFC 1 month ago

did you resolve got same issue? on bike number 4 now, power pack died last week flashing green and squeeling however have noticed even unplugged is doing what yours did above?

0 lcseeb 1 month ago in reply to RobRFC

Our problem turned out to be handlebar/control panel issue / malfunction. New handkebar / control panel - problem solved

0 RobRFC 1 month ago in reply to lcseeb

thanks I have a spare handlebar set from a previous bike will change over and see

0 RobRFC 1 month ago

just tried it, no luck, screen didnt come on either but zwift recognised it, grinding feel on stroke and 150w feels like 400w so not working at all