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No resistance anymore

1947190
over 3 years ago

I have zero resistance when cycling. The bike is not reacting on shifting and has no resistance. Looks like this happened after the firmupdate? Somebody else the same problem?

  • 0 over 1 year ago

    Same problem since today… Zero resistance, red light on the wheel flashing and I can’t connect via Bluetooth anymore. I finished my Zwift route and after the end the problem begins…. Very frustrating… Bike is 6 month old and got changed after 1 month the first time because there was an problem with the belt……. Contacted support today let’s see… If I had known that there are such problems I had purchased an other bike…. What should I do after the warranty when it dies now the second time in 6 month…

  • 0 over 1 year ago in reply to Stefan-FO

    Garmin Support is really slow. Contacted them 5 days ago and still no solution. Very bad support service at so expensive products…

  • 0 over 1 year ago in reply to Stefan-FO

    I've been with support for a month now. Got a replacement bike after two weeks. Unfortunately the bike also had an issue, which I now wait for them to send special tools to fix myself... The support team is kind enough, but the problem is Garmin as a company. Huge quality control problem, and no help or guides for support team or the FAQ. Garmin has lost value as a trusted brand for me.

    Btw warranty will renew when you either get replacement or get it repaired.

  • 0 16 days ago
    1. I have the same issue, no resistance.

    Is happened before but is started to work again.

    today it just stop working and never came back.