Hi there I just picked up my NEO bike today and its all assembled and running. However, when in sim / free ride mode on Zwift I'm not feeling any resistance on the trainer when going up hills. When I try a training plan its the same. I went into the Tacx app and to slope training plan. I adjusted the gradient in there and I did respond but very very slowly (in the order of seconds). I updated to the latest firmware the app says is available 0.041.