Frozen in UPDATE 0.41

Hi, anyone experienced frozen bike during an update to newer firmware? tried to update from 0.39 to 0.41 and apparently it did not finish properly.
- power unplugged for 1/2 day
- I am sure no BT device is connected (as I assume only single device can be connected at once)
- when spinning the pedals, no resistance....

After plugging in, only BT symbol and "UPDATE" is visible on bike's screen. Both Trainer app and older Utility app shows just connection to "TXSB_DFU" and not the bike itself...

any hints how to restart/restore, or stop the update (if it still tries to update)?

thnx a lot!

0 6677480 over 3 years ago

The same with mine any suggestions?

0 filipcam over 3 years ago in reply to 6677480

Hi, I've got stuck with Apple products. They guys from service picked it up and made it running again through Android OS. (connected to the TXSB_DFB through android as far as I know and it woke up ;) and installation finished through android.. .

0 Luko79 over 3 years ago in reply to 6677480

do not use Huawei and very new Android-based mobiles (11,12), the best mobile is an old one (Android 8--10, like Samsung S7 or similar) for updating a Tacx product, this TXSB_DFU is a bootloader state, do not panic, it is always continuable (in 2016 all Tacx Neo users faced with this issue... ), sometimes turning the mobile's BT off and on help to continue but in lots of case You need to get an another reliable mobile (the reliable meaning perfect BT handling here) and finishing with that