My Neo Bike won´t connect to anything except Tacx app - tried pretty much everything

Hi guys!

My Neo Bike won´t show up as a bluetooth-device anywhere, but I´m still able to connect to the bike using the Tacx app on my phone. Everything seems to on the latest software/firmware-versions.

My set up is Neo Bike and Apple TV 4K 2021 - but no matter what I do I can´t get the bike connected. I´ve tried to disable bluetooth on all my devices at home  except on the Apple TV. 

Anyone has any idea of what more I can do? Help is very much appreciated!

Best Regards,

Carl