I've gotten repeated failures updating Tacx Neo Smart Bike firmware from 0.40 to 0.41. Previously with the Utility App, now with the Training App. It progresses about 15% or so, then it says it's rebooting and progresses no further. Tacx support keeps telling me to disconnect, unplug for an hour or more, and try again. But I've done this a dozen times already, and the update still fails. Could it be the bike? Should I ask for a warranty return or replacement?
