Hello Garmin Tacx support team,
Since updating my Tacx Neo 2T to firmware version 2.6.0, I’ve been experiencing serious issues:
- Power output is delayed by 5+ seconds - Cadence is inaccurate and inconsistent
- My setup uses Zwift on a MacBook Pro, with sensors connected via the Zwift Companion app on my Samsung Galaxy S24
Everything worked perfectly before this update. I believe the previous firmware version was 0.0.38, which worked reliably for my use case.
I would kindly request that you help me downgrade the firmware back to that version or another stable release compatible with my setup.
Thank you very much for your help.
Best regards, Stefan