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Thru axle adaptor seems too small

I am trying to get my Neo 2T to work with thru axle. I have bought the kit but the size seems wrong. For example on the drive side the thread is 17 mm but the adaptor provided seems to be 15 m.
Is there another set of adaptors or what am I doing wrong?

i live remotely so not possible to pop into a bike shop to discuss and impossible to get through to garmin Support in Aus

  • Hello, the same thing happened to me, from what I was researching, there are 2 types of axles for tacx neo rollers, type 1 and type 2, the neo 2t corresponds to type 2 and the adapter you have is sure to be type 1, I also bought that adapter and it doesn't fit my roller, I sent an email to Garmin but they still haven't answered me since I haven't been able to find where they sell the adapter for type 2

  • I finally got through to Garmin Support in Australia and they were actually very helpful.  The part is S2875.01 - shown below if the picture comes through.  About A$43.