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zwift virtual gear changes - please update the firmware

a little feature request if you will. it would be great if garmin updated the firmware of their top trainer to get use of the recently introduced virtual gearing in zwift. thanks ;)

Top Replies

Garmin-Clayton 29 days ago +9

Hello all, and thank you for your participation on this topic.

As many users have pointed out, Zwift's virtual shifting feature relies on more than just the connected smart trainer (in this case, the NEO…
EmilioASM 9 months ago +8

Garmin,

We need this update! Please update the Firmware to include virtual shifting.

thanks
jonprice76 9 months ago +8

As per the response from GPlama we as a community need to request this from Tacx...................... COME ON Garmin/Tacx get on with enabling virtual shifting

All Replies

0 Stefan456 1 month ago

Yes, please Garmin, please implement virtual shifting

0 1829665 1 month ago in reply to Stefan456

Come on Garmin!!

0 Russy. 1 month ago

I reached out to Garmin via many media and no real answer giving. I was told the usual "submit an idea". I did that.
I then made the decision to sell my Neo 2T with motion plates and I have since sold it.

I went ahead and bought the JetBlack Victory, before GP Lama released his production review.

The brand seems great and their previous trainers seem to be durable and reliable.

I am willing to take a €450 "risk" on this brand/product.

I hope for those that stayed with their Neo's, Garmin do release an update to enable some of the latest features other trainers now provide.

0 9970570 1 month ago in reply to Russy.

unbeliavable!!!!!!!!!!!!! Garmin starting to loose customers...........again many compliments to Garmin marketing manager!!!!!!!!!!!

What did Garmin buy TACX for????

0 Russy. 1 month ago in reply to 9970570

I didn't want to do it as I loved my Neo. I was reaching out to Garmin on many occasions over the last few months. For me the final straw was seeing the EuroBike review of the JetBlack Victory. If they can do it on an "entry level" trainer and wahoo can enable certain models of the KickR series to do it, then I don't know why Garmin haven't tried to do it or at least say it is not possible.

0 3094193 1 month ago in reply to Russy.

I can completely understand that, but what I don’t understand at all is the no answer policy of Garmin on this. It would be actually nice just to get some sort of message that they are aware of the situation and if or if they are not planning anything… but this is ridiculous, why have this forum, when no one answers?

I guess I will sell my neo 2 on the used market and get one of the other brands or the new zwift trainer…

0 Russy. 1 month ago in reply to 3094193

I agree, some communication from Garmin would be ideal, be it good or bad.

0 Stefan456 1 month ago

Yes, no reaction at all is very very disappointing to all the loyal tacx neo owners and Garmin customers!

0 5255327 1 month ago

I'm very close to selling my tacx neo 2t and getting the zwift ride with the wahoo kickr core. I'm really liking what i'm seeing with the zwift ride. It looks like a lot of fun witht he virtual shifting and that I can have a bike specially for zwift. It's a shame garmin wont update their system to support the virtual shifting.

0 keith222 1 month ago

I'm guessing that Garmin are looking at trainers like the JetBlack Victory and realising that there is nothing that they can do to retain any market share. I suspect they are putting zero effort into this product line and they are just selling off current stock.