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zwift virtual gear changes - please update the firmware

a little feature request if you will. it would be great if garmin updated the firmware of their top trainer to get use of the recently introduced virtual gearing in zwift. thanks ;)

  • Garmin's decision to implement virtual gearing exclusively on their new models, seemingly pushing users towards making a purchase, risks alienating customers and leaving a negative impression. While I understand that mid to low-end smart trainers may lack the hardware capability for such updates, the NEO2T certainly can handle it. It's frustrating to wait for Garmin to consider listening to their users' feedback.

  • Thank You garmin, i always fond this portal.

  • was there any announcement?

  • This is basic stuff, please implement this ASAP. No one with a NEO will pay for the minimal upgrade to NEO 3M or insert next gen, there's no justification for the cost.

  • Unbeliavable that non one from Garmin Custumer Care is reading this forum!

  • Really disappointed to see that Garmin didn't make it in the list of Zwift Ride compatible trainers at launch. It would be really great to hear even just a simple update from the TacX/Garmin team to know if compatibility was coming or not.

  • This would be amazing if my 2T supported virtual shifting. Lets hope Garmin listens to the community!

  • Zwift ride frame is now available for sale independently. This gives Garmin a last chance to stay in business by upgrading their trainer software to support zwift virtual shifting.

  • Zwift ride frame is now available for sale independently. This gives Garmin a last chance to stay in business by upgrading their trainer software to support zwift virtual shifting.

  • I think we need to accept that Smart/Indoor Trainers are not Garmin's main product segment, we can see that watches and bike computers get regular updates and new models.
    Unfortunately since buying Tacx the speed of development on these trainers has slowed, especially compared to the competition who's main business is trainers, eg. Wahoo, Elite, even Jetblack, Magene, etc. The Neo was once way ahead of the game, but is not slowly falling further and further behind.
    With virutally shifting becoming the norm, option for climb features, etc the indoor market is becoming very interesting, unfortunately we who invested in Tacx may be getting left behind.

    I like Garmin, I have top end watches and bike computer from them, but unfortunately indoor trainers doesn't appear to be their priority, which makes sense, it's probably a very small market with limited growth potenial compared to bike computers and consumer watches.