Neo 2T and Zwift RPM not working

I have connected the Neo 2T to zwift via bluetooth. When paired on the paring page of zwift the trainer shows 1 rpm, but not pedaling is happening. In game when I am pedaling the cadence is stuck on 1 rpm no matter the real cadence. I am running .38 firmware on the neo 2t.

help please.

0 CarlosRiv over 2 years ago

You can try to connect the Neo to the Tacx App in your smartphone. There you can see if the cadence works when you are pedalling.

0 garminuser8000 over 2 years ago in reply to CarlosRiv

@CarlosRiv I tried this and the RPM/cadence does work in the Tacx app.

0 CarlosRiv over 2 years ago in reply to garminuser8000

Then I cant help you, I don't use Zwift.

In the app that I use, the trainer cadence sensor is added as another sensor.... Try this

0 mygesc over 2 years ago

Anyone any ideas?