Movie not playing. everything else works fine. What's wrong?

After two days of not using the trainer (Neo 2T) I started a movie to ride like always but the movie will not play. Movie is downloaded (have ridden it before), Folder is connected.

Everything else works - like profile, resistance, GPS view ,etc. Just no movie playing.

Any ideas?

Top Replies

2991428 over 4 years ago in reply to Alex Masalovich +1

Thanks for the info. I wouldn't have noticed.

I'll probably go for an internet independent ride (aka out on the road) today ;-)

All Replies

0 Alex Masalovich over 4 years ago

TDA? TTA? Go to TTS4 and everything will be safe for you, no workout will fail.

0 2991428 over 4 years ago

It's working again.

I deleted one movie and downloaded it again. Now it's working again with this one and all others.

Maybe the file path was lost in the app ???

0 Alex Masalovich over 4 years ago in reply to 2991428

2991428 said:
Maybe the file path was lost in the app ???

No, everything is trivial:

Quote start.

Hi Tacx Apps users,

Yesterday we have experienced issues with our architectural provider. This let to multiple problems on our platform such as:
- Not being able to start video workouts

- Finished activities not showing on your profile

This is very unfortunate but the main issues seem to be solved. So now we are fixing the consequences on our side.

Please note: we are making sure that your activities that are affected will show up at your profile as soon as possible.

Best regards,

Tacx Apps Team

https://www.facebook.com/groups/295726197608419/permalink/1095888380925526/

End of quote.

As long as you are using an internet dependent application, you will be in for this kind of trouble.

0 2991428 over 4 years ago in reply to Alex Masalovich

Thanks for the info. I wouldn't have noticed.

I'll probably go for an internet independent ride (aka out on the road) today ;-)