"load" error, overheating, red flashing light, losing resistance

oh the frustration.

got a brand new unit 2 days old. after 5-10 min, depending on intensity, trainer resistance is lost and i get an error in tacx utility app.

doesn't matter if connected via bluetooth or ant+, I tested with bluetooth zwift, edge 830 ant+ always the same.

red light starts blinking and i get to spin freewheel without resistance.

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