how to follow my training plan? folow button gone after update...

Hi,

this is question one from series of bugs I am experiencing after WIN10 TACX app update.

Is there anyone from TACX garmin team to get me some insight?

I understand that overhaul of older TACX app is challange, but I dont understand exactly ZERO replyes to my 3 support inquiries after several weeks...

So lets start with basic errata - HOW can we follow choosen training plan? Follow button is gone in newly released win10 TACX App builds...

Thanks for starter, more to follow :)

Top Replies

stevewood668 over 3 years ago in reply to Claus-Nielsen +1 verified

Hi there I have had the same issue, however tonight (9/2/21) I had a bit of luck so might be worth a try? I did the FTP test ( my results have changed,( increased slightly) so now it allowed me to choose…

All Replies

0 SQUARE_WHEELER over 3 years ago

I have the same issue. I have just started my 30 trial and expected to be able to follow a plan but the "Follow" button is nowhere to be seen, seems pointless having the trial if you can't experience the real flow of training? Help for us both please.... :-)

0 5452213 over 3 years ago

I have same issue also. I paid for the premium and can’t follow training plan. I will ask for refund, because TACX do not communicate. Zero answer.

0 stb62et over 3 years ago

Hello
same issue on my side. Did anyone found a solution. I created a ticket as well

thanks

0 Claus-Nielsen over 3 years ago

I have the same issue and no reply from support as well :-(

+1 stevewood668 over 3 years ago in reply to Claus-Nielsen

Hi there I have had the same issue, however tonight (9/2/21) I had a bit of luck so might be worth a try? I did the FTP test ( my results have changed,( increased slightly) so now it allowed me to choose a training plan and the "FOLLOW IT" button is there. So I clicked on, and now in the Tacx app I can follow the plan ie clicked on chosen routine and its ready to START TRAINING". Might be worth a try. good luck guys

0 Radim78 over 3 years ago

Hi to all - "Follow button" is reintroduced again :) Lets celebrate? :)

0 stevewood668 over 3 years ago in reply to Radim78

I thought I had found a solution! lol. As long as its back i'm happy

0 Radim78 over 3 years ago in reply to stevewood668

:) I did find out just today.... Good to see Garmin fixing TACX trainer software. Time to buy more Garmin gadgets ;)

0 SQUARE_WHEELER over 3 years ago

Great news! I too see the follow button has re-appeared. Hoping they can sort the other issue I reported that you can't play a film in the background when doing a workout. Good though from Garmin to restore this functionality. Sadly, it doesn't show the completed work outs but it is a big step forward. Thank you Garmin/Tacx :-)

0 Radim78 over 3 years ago in reply to SQUARE_WHEELER

Yeah GOOD point - completed workouts /not yet finished workouts arent differentiated.

Playing films for workout backgroud - I did report it, but didnt test it has been fixed yet. So lets hope garmin fixes that as well.