I got my first ever race bike, and since I live in an region where it's not a good climate to ride outside, I also got the Tacx NEO 2T to train inside.
After setting it up yesterday, I spend an hour riding it, and it went fine by itself. But then this morning I noticed metal splinters near the cassette. So it turned out it had been sort of grinding in my frame.
I really didn't notice this during the ride ( there was no weird resistance ), but this should not happen. I did have a short chat with support about this, and they told me after sending some photos to them, that I missed the 2.7mm spacer on the non drive side, which is true. But I don't see how ordering that, will fix the spacing issue on the other side. If anything, it will make it worse.
Anyone had this issue before with Canyon bikes in combination with the NEO 2T? What did I do wrong here?


