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Linking Tacx with Garmin Connect

grking
over 4 years ago

Today I received an iOS update (December 7th 2020) for the Tacx app. It states we can now link our Garmin Connect with Tacx. I own the Neo 2T  and was wondering if anyone has tried doing this yet. I can’t seem to find any information on how to do this? 

  • 0 over 4 years ago in reply to damoando

    Using which username and password? If you go in this web page what happens if you log-in using Garmin Account? 

    https://cloud.tacx.com

  • 0 over 4 years ago in reply to Simone.01

    i used password ftom Garmin Connect, "lost activities" are now visible ;) but I have problem with uplaod to Strava :(

  • 0 over 4 years ago

    I had to skip one interval workout because of this ***. Then I was able to resurrect iOS applications of iPhone and iPad. I had to remove and reinstall those on my devices, but I can no longer connect to TACX cloud account to edit my workouts. I removed all sites data, used incognito mode and different browsers, but it still does not work. Sometimes it says there is no such account, account was not found, or it logs in, but I cannot see any of my workouts, then it says - account does not exist and logs me out. Very bad, very bad....

  • 0 over 4 years ago in reply to AlexSmallet

    I just finished a workout, Tacx app said it was processing, and 45 minutes later...... nothing on my Garmin connect and nothing in my Ride History on the Tacx app.  I was able to at least get into my account to do the ride but still not working as it should.

  • 0 over 4 years ago in reply to AlexSmallet

    It appeared I was wrong. I can still see my workouts on my iPhone app, but not on iPad. This is amazing how little respect a company can have to its customers. I am starting a workout in an hour or so and I do not if I will be able to start.

  • 0 over 4 years ago in reply to Crispin_Ellisdon

    I wonder - why do they need this at all? I used TACX Bushido with a head unit that was not connected anywhere, for ten years. All my workouts were there all the time. The only problem I had to worry about was to replace batteries. Since I upgraded, I am spending 10-15 minutes every one in a while to get started. Why don't they just make a simple app that does not need to be connected to the internet?

  • 0 over 4 years ago in reply to icemac

    You need to reset the link via Garmin Connect. Even if you had Garmin Connect upload automatically to Strava, it will need to be reset. I did so in the iOS App Settings>Partner Apps. 

  • 0 over 4 years ago in reply to Simone.01

    If you haven't linked your accounts yet, click on the I want to link my accounts. Then enter your Tacx credentials. THEN your Garmin Connect credentials. If you do it reverse you'll need to restart the app or clear the cache on your browser. If you don't it just cycles. 

  • 0 over 4 years ago in reply to sbanville

    I have not issues, probably you was talking to another person. 

  • 0 over 4 years ago in reply to Former Member

    You need to clear your browser cache for the cloud.tacx.com. Delete the cookies, etc. 

    And make sure you're using the Garmin credentials.