I'm using my Android phone's Tacx Training app to control the ERG settings of my Tacx Neo 2T while working out. I prefer to enter the ERG setting as I go through the work out. Almost with every ride, at about 10 to 20 minutes in the trainer stops responding to new ERG commands and gets stuck at a previously entered ERG wattage. When this happens, the app looks to still be connected to the trainer because the wattage is reported correctly oscillating up and down around the previous wattage setting.
So for example, I can have the app set to a programmed wattage of 180W and the reported measured wattage is quite close to the 180W but at around 15 minutes in I can set the app to tell the trainer to go to 220W but the trainer will not increase the resistance. The ERG setting is set to 220W but the trainer continues at the 180W. Any one else have this? I usually have to unplug the trainer and reconnect to get it to work properly again.
I've contacted customer service and they suggest I use the Tacx Desktop app instead but I'm not seeing a way to program the ERG settings in real time on the desktop app. I only see preprogrammed ERG plans available. I often like to ride and set the ERG mode as I go in real-time because until I get warmed up I sometimes don't know if I'll want to push much harder than planned or go easy. I tend to start out lazy and end up pushing much harder once in the groove.
