I cannot load my gps rides into the the Tacx training app

I have Garmin Connect app and a have Tacx training app for my Tacx neo 2. I have a Garmin account. I cannot get my gps rides into the the Tacx training app. WHO can help me?

Top Replies

All Replies

  • I believe that while they are visible in all Tacx Apps you can only upload them via the (Windows?) Desktop App and while anyone can upload a GPS ride you have to have a premium subscription to actually ride it in the TACX App

  • Thank you. 
    I have the Garmin Connect app and the Garmin Tacx training app on my IPad.

    I also have a free 30 days trial of Tacx Premium but in the training app is says that I have no Premium account.

  • Hi! Is it not possible to do it from the Mac Desktop App?

  • Thanks for reaching out!

    (EDITED) Riding Creating custom GPS workouts is a paid feature available with a Premium subscription. Creating custom routes and sub-courses is only available within the Tacx Training Desktop App (Windows).

    (EDIT) Mobile and Mac users have the ability to import custom routes to their account using the Tacx Cloud: https://cloud.tacx.com/#/import-file
    Self-created routes can be found under: New Ride > GPS > My GPS Rides

    For more details:
    Creating a Course in The Tacx Desktop App

    We are currently expanding integration of the Tacx Apps and Garmin Connect and may allow for more GPS course compatibility down the road.

  • This is a standard answer I keep seeing in multiple threads for riders with the same issue. It is not acceptable when you demand a subscription to use GPS routes in the iPad Tacx Training App. I've wasted hour trying to get a route for an upcoming ride to show. The iPad app should either be able to upload GPS routes if you have the subscription, or there should be a companion Mac equivalent, or even just allow it in a browser. If I'm wrong (and happy to be if I missed the way to do it), then please provide guidance to resolve it other than say you need a Windows device.

  • Hello thanks for your feedback, I apologize for any confusion.

    The Tacx Training App for mobile and MacOS does allow you to ride imported courses, and you can create/import routes in a web browser using .GPX files here: https://cloud.tacx.com/#/import-file

    Android & iOS do not make it easy to download/manage .GPX files and I'd advise using a desktop web browser for route creation.

    The ability to import & create your own routes is a premium feature requiring an active subscription.
    Once imported to the Tacx Cloud, routes are saved to your account and will become available to ride in the Tacx Training App: New Ride > GPS > My GPS Rides