Tacx Neo 2T Power error

My Tacx Neo 2T is showing about 15% less than all my power meters (crank mounted ROTOR plus 1pr Garmin power pedals). which ever bike/power meter I use, the error is the same. All my power meters are within 1-2% of each other when using ERG mode.

I know it is a regular forum point, has there been any resolution yet?

0 Luko79 over 3 years ago

It could be: #1: your both bike power meters are high (with same difference, yes, sounds weird and rare but a possible problem, there is a chance, none of these both devices are reference power meters unfortunately. #2: your Neo is low due to bad factory calibration (it is not rare unfortunately...). You should do dual recordings and comparisons with both bike powermeters and send these to Garmin support with details, and they will replace your Neo for an another one (probably that will be much more accurate).