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Tacx windows Desktop App crash

pierrot657
over 4 years ago

Hello, when I click to "Start Training" the app crashes.

I have this message in the windows event viewer :

- <Event xmlns="schemas.microsoft.com/.../event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2020-04-06T14:06:06.578010800Z" />
  <EventRecordID>36847</EventRecordID>
  <Channel>Application</Channel>
  <Computer>aero</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Ambiorix.UWP.exe</Data>
  <Data>1.11.18.0</Data>
  <Data>5e8360b2</Data>
  <Data>Windows.UI.Xaml.dll</Data>
  <Data>10.0.18362.752</Data>
  <Data>458b530d</Data>
  <Data>c000027b</Data>
  <Data>00000000007132e0</Data>
  <Data>38dc</Data>
  <Data>01d60c1c6e612809</Data>
  <Data>C:\Program Files\WindowsApps\Tacx.TacxDesktopapp_1.11.18.0_x64__zcjydbysk4fhm\Ambiorix.UWP.exe</Data>
  <Data>C:\Windows\System32\Windows.UI.Xaml.dll</Data>
  <Data>7d030247-a466-4b3b-a073-646afe22e530</Data>
  <Data>Tacx.TacxDesktopapp_1.11.18.0_x64__zcjydbysk4fhm</Data>
  <Data>App</Data>
  </EventData>
  </Event>
And 
- <Event xmlns="schemas.microsoft.com/.../event">
- <System>
  <Provider Name="Windows Error Reporting" />
  <EventID Qualifiers="0">1001</EventID>
  <Level>4</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2020-04-06T14:06:08.830949700Z" />
  <EventRecordID>36848</EventRecordID>
  <Channel>Application</Channel>
  <Computer>aero</Computer>
  <Security />
  </System>
- <EventData>
  <Data>1351631520305508285</Data>
  <Data>5</Data>
  <Data>MoAppCrash</Data>
  <Data>Non disponible</Data>
  <Data>0</Data>
  <Data>Tacx.TacxDesktopapp_1.11.18.0_x64__zcjydbysk4fhm</Data>
  <Data>praid:App</Data>
  <Data>1.11.18.0</Data>
  <Data>5e8360b2</Data>
  <Data>combase.dll</Data>
  <Data>10.0.18362.693</Data>
  <Data>1fabb0ef</Data>
  <Data>80004003</Data>
  <Data>000000000007cd5a</Data>
  <Data />
  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER67EF.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6B0D.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6B2D.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6B2B.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6B6B.tmp.txt</Data>
  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Tacx.TacxDesktop_ce8794b04765fb914f754fa6b4912776a67dbe_f82320f0_6e7bce48-42b0-407c-91f8-34db7eaa8745</Data>
  <Data />
  <Data>0</Data>
  <Data>7d030247-a466-4b3b-a073-646afe22e530</Data>
  <Data>268435456</Data>
  <Data>9abcd815d73cbaf0a2c1f5b4db07efbd</Data>
  <Data>0</Data>
  </EventData>
  </Event>

Best regards

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