Device bricked due to firmware upgrade

Edy_s over 4 years ago

Tried to upgrade firmware.

During upgrade, device stuck in rebooting for more then an hour.

Finally, I can't communicate with device.

Upon start power green/red light toggles and all lights turn off later.

I guess I need factory reset.

Top Replies

Garmin-Matthew over 4 years ago +0 verified

If you are experiencing this issue, please reach out to Garmin Product Support (https://support.garmin.com/en-US/) for additional troubleshooting.
TaaviKasela over 1 year ago +2

Anyone got this sorted?
I bought brand new Tacx Flux S, first time everything worked fine, next day after firmware update it connects to app but no power, cadence, speed data. Power led is constantly flickering…

All Replies

0 Former Member over 4 years ago

Hi! did you find a solution ? same issue here.

0 Former Member over 4 years ago in reply to Former Member

https://vimeo.com/405363951

Here is my boot sequence...

0 Jabuinn over 4 years ago

The same behavior - tried to update via Tacx Utility, updating process has stuck and nothing happened after that, about 10 minutes later, Utility said that update has been cancelled and Flux S is not work now...

Leds just flashes a couple of time reg/green and nothing more..

0 Jabuinn over 4 years ago

How to restore? What can we do to make it alive again? Any special reset button on maybe reset action? Need help...!

+1 Garmin-Matthew over 4 years ago

If you are experiencing this issue, please reach out to Garmin Product Support (https://support.garmin.com/en-US/) for additional troubleshooting.

0 Former Member over 4 years ago in reply to Garmin-Matthew

Nice try, when you call, they tell that tacx is a brand new member of the garmin group so they don't know. We are quarantined so we wait with a 500€ broken HT. lot of cases on the facebook group for flux owners. that sucks...

0 eoghankevlihan over 4 years ago

I've the exact same problem as the vimeo clip below. I'm really annoyed as only taken out of box last Monday. Ridden 3 times. Knew power had to be calibrated, then booom!!! Rang garmin UK, got through.. Send video... Waiting on reply.. This is going to be a long process unless someone has any reset info here???

0 8208708 over 3 years ago

Just had exactly the same issue, as the last post was 6 months ago, does anyone know of a fix?

0 3tom over 3 years ago

same problem here, updated to 3.3.40/1.1.6... power light is flashing red/green.

0 afarrance over 3 years ago

Same problem. Firmware update stuck in rebooting. Now Tacx Flux is Bluetooth connected but communicates no power or cadence data.