No Heart rate on laptop on Tacx app,

Hi I got a TAcx flux 2 recently, I am not able to get my heart rate on my laptop, I can on my phone. Do I need to pair my watch to my laptop? or do I need to do anything else?Thank you for your help.

0 Sonnshine over 4 years ago

What connection are you using for the HRM? Ant+ or Bluetooth?

I use ant+ dongle on my laptop for my ant+ HRM. Sometimes I need to unplug the USB dongle, wait 5 seconds and plug in the USB to get the HRM to connect.