Vivosmart 5 Stress Levels Consistently HIGH

Every post I can find on this is locked for some reason. Coincidence?

I’ve had my HRV measured on a couple different devices and it was always very variable and a sign of good health. But, the Vivosmart 5 has my stress levels extremely high all the time. The only rest measurements I ever see are while sleeping and less than half the time there. Besides giving me a Stress level reading that suggests I should get to a Cardiologist as soon as possible, since this is also used as a sleep quality factor I hardly even get a Sleep Score higher than 50 and a battery level higher than 25. Since the HRV numbers themselves are not displayable on this device, I have no insight into what measurements are being recorded and used. As referenced above, others have had this same or similar issue and those discussions appear to have gotten closed quite promptly. 
And, yes, I’m on the most recent firmware and have done several cold restarts. I haven’t set it back to factory settings yet and started all over, which seems a bit extreme since everything else seems to be working just fine. And, my heart rate measurements are fine and consistent with other devices and my resting heart rate puts my physical age back at least 5 years. It’d be even more if I wasn’t being dinged for stress and sleep, though.

I’d be better off with the stress indicator turned off and with it not being used or at least not weighted so heavily for the Sleep score. 

So, is there a known problem with this that either can’t or won’t be fixed, or am I probably going to drop dead anytime? 
Is anyone else having this issue? Please respond quickly before this thread gets locked too.

  • Hi . Thank you for input to this thread. I no longer use the Vivosmart 5 but have upgraded to a Venu 3 which gives much more accurate results (when compared to other non Garmin devices). However I am happy for you to view my Connect account as this may help with the problem. Please see below graph of the difference in my stress levels. I changed watches on 20th July, and this is reflected by a big dip in the graph below. I am based in the UK. I am not sure what version of software it was on but I regularly upgraded it to see if it would fix the problems so I would say it happened on all versions in that timeframe. The issue happened everyday and I also noticed that the HR monitor is 4-5 beats higher than other devices. Could this and other inaccuracies make the stress algorithm report a higher result? The results below were simply changing watches no other real lifestyle changes. Hope this is helpful.