Display will not turn on with Gesture (raising wrist)

While I have my "Gesture" Display setting as "on", the display will only turn on with a double tap.
When the setting on "Only During Activity" its working fine "during the activity", and it turns on while I raise my wrist.

Does anybody know how to solve this issue, or might it be a software problem?

Top Replies

AmesRiggs over 3 years ago +10 verified

I have a Garmin Venu....I had my 'Do not Disturb' function on which is why my gesture display was not working. As soon as i turned it off, my gesture setting worked perfectly.
JoeWalters over 3 years ago +2

My Venu for some reason decided to switch the "Do Not Disturb" option on even though I was not in my sleep period. Weird. I definitely didn't switch that on. Anyway, once I had set that back to "off" I…
6723740 over 3 years ago in reply to AmesRiggs +1

Thank you! That fixed it for me too!

All Replies

0 3603985 over 3 years ago in reply to AmesRiggs

Same here. Guess I must have accidentally tapped 'Do not Disturb' when disconnecting my phone. Thanks for the anwser!

0 7804813 over 2 years ago in reply to Hanpaik

Hey thanks man I did the changes and my auto display on gesture works!!

0 cramptoncm over 2 years ago

I agree with the below replies. Additionally, it seems like the type of watch face effects the responsiveness of the screen turning on. Heavy Data or Third Party faces seem to take longer to load on the watch. Pick a simpler design and see if that changes anything

0 Lindaregier over 2 years ago in reply to JoeWalters

Thank you. that fixed it for me.

0 1409981 over 2 years ago in reply to Hanpaik

I have Venu and it will not work only if put despley always on, but battery last Only 24 hrs

0 hbarna07 over 2 years ago

Thanks so much!! Turning off do not disturb mode helped. (Vívoactive 3)

0 1555506 over 2 years ago

My 3 day old lily is doing the same. The only way to turn on the watch face is to use the app to find my phone then the face lights up! The Do not disturb symbol on my watch does not open. On the app it is set from 10pm to 6am but the watch face won't light up outside these hours. What can I do to fix it so I can use my new watch.

0 Garmin-AmberD over 2 years ago in reply to 1555506

Hi there! This is not normal. Can you sync the device with Garmin Express then unplug and tell me if there is any difference. If there is not, are you able to get into the settings on the watch itself to reset the device?

0 3374408 over 2 years ago in reply to AmesRiggs

You've saved my life! Waited until my normal wake up time and it works now, thanks!

0 1555506 over 2 years ago in reply to Garmin-AmberD

Had to as you recommended teice in the one week. Now it seems to be working. Thank you