Hands keep de-aligning

Hello,

My wife has a Vivomove Trend, and almost every time we recharge it, we find that the hands are out of sync, and we have do repeat the alignment routine.

We already had a previous one replaced, since it exhibited the very same default. But OTTH, our daughter has one, and no problem.

At present I'm trying various chargers, but I'm a bit out of ideas... Something in our settings perhaps?

Any insight very much appreciated. TIA - BR, Daniel