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Vivomove trend not working

Morning, my week old vivomove trend is not working. The analogue clock is but the digital aspects are not. I charged the watch last night and now it’s not connecting to the app nor is anything displaying. I can’t find the hard reset button on the watch. How do I fix this or is it broken? Pretty annoying after a week!

0 Garmin-Inder 10 months ago

Hello and thank you for posting. We'll want to look into this with you. Is it okay, if we send you an email? Also, what country are you located in?

0 9508044 9 months ago

Hi, I’m having exactly the same issue. Can you help me please?

0 Garmin-Inder 9 months ago in reply to 9508044

Sure, do we have permission to email you? And what country are you located in?

0 9446051 8 months ago

Hi, I'm having the same issue. How can I contact support?

0 8038422 8 months ago in reply to 9446051

I ended up returning it and getting a new one. So far so good

0 Garmin-Inder 8 months ago in reply to 9446051

You may contact Support here.