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Why is the display on my vivofit4 always flashing?

Why is the display on my vivofit4 always flashing? It flashes on and off about once a second. It's been doing this for weeks. Otherwise it seems ok. Replacing the batteries and synching it doesn't help. What can I do? Thank you.

Top Replies

Garmin-AmberD over 3 years ago in reply to 3937021 +1 verified

This is not normal. Even after replacing the batteries. We need to get this exchanged for you. I am going to reach out to by email.

All Replies

0 Garmin-AmberD over 3 years ago

Hey there! I would like to find the cause of this for you. Are you by chance able to post a video of the flashing screen?

0 3937021 over 3 years ago in reply to Garmin-AmberD

Hi MP4 attached. Thanks for your interest and apologies for the delay. About 13MB attached

+1 Garmin-AmberD over 3 years ago in reply to 3937021

This is not normal. Even after replacing the batteries. We need to get this exchanged for you. I am going to reach out to by email.

0 Teslarose over 2 years ago in reply to Garmin-AmberD

Mine is doing the same thing. Please replace mine also. thank you

0 7174009 over 2 years ago

Good afternoon. I am also having the issue described in the video. My Vivofit 4 is newer, I purchased it a few months ago. Is this something that needs to be replaced?

0 7174009 over 2 years ago in reply to Garmin-AmberD

I am also having this issue. My Vivo 4 is only a few months old. Will it need to be replaced?

0 seilogramp over 2 years ago in reply to 7174009

Possibly. Contact Garmin via phone or chat to find out https://support.garmin.com

0 2992754 over 2 years ago

I have similar issue, anyone with the solution?