Ambient Sensor Control

Is it possible to disable or control the ambient light sensor?

the vivoactive wakes on gesture to a dimly lit screen. Its not bright enough and makes the watch too hard to use when you have less than perfect vision.

I've looked and searched and i cant find any way to control it.

I imagine its simple to add a button to disable this?

0 5247794 4 months ago

Interesting. I have a VA6 since a few weeks and never had this issue. Screen is even more bright than my phone in direct sunlight. But even at night it dims properly, no issues. And when I turn on the light it's bright again.

Looks like some of these watches have a issue from factory already. Either with the ambient sensor or the display itself.

I consider myself lucky!

0 5356903 4 months ago in reply to 5247794

No issues regarding display brightness with my watch. It dynamically adjusts to ambient brightness indoors and outdoors appropriately - even better than my phone, which already does a really god job. No general complaints, but there might be individual hardware issues as already mentioned

0 CapLink 1 month ago

Hi,

any news on this topic meanwhile? Experienced the same issue, and it seems I'll return device as well.

thx

0 5356903 1 month ago in reply to CapLink

As I'm still awaiting feedback for a similar (identical?) issue myself, the following text is a crosspost from

forums.garmin.com/.../1953892

24 days ago in reply to Garmin-Tracy

While in "screen-off" state the watch seems totally unresponsive to button press events or touchscreen gestures, as mentioned. But I appreciate your suggestion because in my configuration, the long press of the back button launches the Pay function. I was able to reproduce the long press reliably activates the screen out of the error state (although at very high brightness) while vibrating at the same time. After testing this observation for multiple days to give proper a response, it seems more like a software bug than a hardware issue. Let me know what you think. Really looking forward to more feedback on this topic.

Quick recap: Screen randomly turns off, doesn't turn on by touch, button or gestures. Long press back button to launch the Pay feature always works.

Thanks

0 2087925 1 month ago

They really need to fix this, debating returning my new vivo active 6 over this

0 Rob444 4 days ago

Same problem here, ridiculous at night you can hardly read the screen its that dull, will be returning!

0 Garmin-Tracy 4 days ago in reply to Rob444

Hello!

The display brightness, when in Sleep Mode, can be increased by Customizing the Sleep Focus Mode

0 Rob444 4 days ago in reply to Garmin-Tracy

Even if that did work which it does not, what about when in a dark room or running in doors? No matter what brightness you set the watch to on what ever mode it auto adjusts the screen to a low light when in the dark, you need to then shine a bright light at it to get it to full brightness??

0 2087925 4 days ago in reply to Garmin-Tracy

Yeah this is not the case. The brightness settings have no impact on the display in low light mode due to the ambient sensor.

0 Rob444 3 days ago in reply to 2087925

An ambient sensor which we have no control over disabling annoyingly