Vivoactive 5 battery draining abnormally

5421058 1 month ago

I've had the watch for about a month now and all of a sudden the past couple of days the charge has been draining abnormally. About 30-40% within a couple of hours. Charged it fully before bed and wore it to sleep. It didn't record my sleep and also down 30% charge. All my settings are on low use ie always on display is on, brightness is at 10%, pulse ox is off.

0 2775383 1 month ago

It is caused by the firmware update. Try starting an GPS activity like walking, then turn off and turn back on - that should resolve. If not you will have to reset.

0 8201835 1 month ago

Same issue here after latest update. Just tried to start an activity, turn off and turn on, will see if that fixes the issue.

Actually, it seems there was a pending update part (went to settings > system > update and the watch downloaded an update even if I was already on latest (16.07). Will see.

0 5421058 1 month ago in reply to 8201835

Yes, it was the same with me. It said there was an update, checked on the watch if there is an update pending as read from some other forums. Updated it manually, went on a run, and it's still draining. I just contacted support and they have arranged for a replacement.

0 8201835 1 month ago in reply to 5421058

The pending update that was done while going back to System > Update again (connected on WiFi) seems to have solved the issue on my side!