vivoactive 5 heart rate zones not working correctly?

the heart rate zones only allow me to enter 1 value (ie 90%) and sets it as the lower bounds. Weirdly the upper bound of zone 5 is fixed at 73% and I cannot change it, even with the app, so my hr zones are as follows: zone 1: 50-60%, zone 2: 60-70%, zone 3: 70-80%, zone 4: 80-90% and zone 5: 100-73%. This obviously makes no sense.

anyone have this issue?

0 2294651 4 months ago

Yep. Same problem. And no way to reset

0 5714442 9 days ago

Yes! I just got my Vivo active 5 and have the same issue but when I go into running under heart rate it lets me set them higher?

0 5714442 9 days ago

I have the same issue! I just got my vivo active 5 and can’t get the zone 1 lower than 34% and zone 5 only goes as high as 73%

0 Garmin-Maeve 8 days ago in reply to 5714442

Do you have a picture of this you can share? is this when you are trying to set it on the app or on the watch itself? Have you checked for a software update for the watch? It should be on version 12.10. You can check what it is on the watch if you go to the menu > settings > system > about > software versions.

0 5714442 8 days ago in reply to Garmin-Maeve

As if by magic the issue is fixed! Very odd! It was on 12.10 already but idk