Vivoactive 5 skiing activity does not differentiate between skiing down and going upwards(in the Lift!)

Tiga92 8 months ago

Vivoactive 5 skiing activity does not differentiate between skiing down and going upwards(in the Lift!) It calculates all km no matter if up or down. Is this an software bug? In the app there is also a legend for "Laufen"(skiing) in red and "Lift" in grey but i can only see red lines on the card which makes no sense since I had to go up sometime in between...(which I did!)

Also you can push the button to stop the round. But the new one starts directly. When am I supposed to take the Lift in between? Also I find it very annoying to push any button after each run. What am I doing wrong? I can not believe this is supposed to work like this. Is it not possible that vivoactive counts the downhill runs automatically??

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0 2511024 8 months ago

I’ve had the same issue! Used to work perfectly on my vocative 3 so not sure why the 5 can’t differentiate between runs and lifts?

0 Tiga92 8 months ago in reply to 2511024

I talked to support, they said they know the issue and developers are working on it. Should be fixed with the next update-whenever that will be

0 2511024 8 months ago in reply to Tiga92

Thank you! Hopefully it’s soon…

0 3689937 7 months ago

Has this been fixed? Had the issue today and still an issue! Used to work perfectly on my vivoactive 3.

0 spottab 7 months ago

I have the same problem, still unresolved as of 4-15-24. My wife has a Vioactive 4, and the ski activity works exactly as it's supposed to (correct number of runs, lifts in gray, downhill in red). C'mon Garmin, how hard can it be to port the algorithm from the 4 to the purportedly better 5?

0 6405162 6 months ago

The watch doesn't have an altimeter so automatic counting might not be possible at all.

0 Tiga92 6 months ago in reply to 6405162

True. But the watch has an Sport Profile Skiing. I expect it to work. If they get rid of the altimeter they still have to figure out a way around this. Should be possible to calculate it via GPS information.

Its just not acceptable that it is not working.

0 3099363 6 months ago in reply to spottab

spottab

Vivo4 has altimeter, vivo5 doesn't. That's why you'r wife's watch tracks better.

That's why vivo5 can't track floors too.

0 3084824 1 month ago in reply to Tiga92

Did you ever get a reply? My Vivo4 has just died so the 5 looked like the obvious replacement until I found out it can't track skiing. Phone apps can track lifts and runs using GPS so the Vivo5 should be able to do the same.

0 Tiga92 1 month ago in reply to 3084824

I online got the reply that the ticket was worked on and that it is closed but that they have to rely on the users to test it in Winter...

Which is really sad that they dont have a testing team to test the watch with the sport activities it is advertised with..