Unable to change vivoactive 5 watch face

No solution, but I have the exact same problem. New vivoactive 5, changed automatically to a different watch face, so I reinstalled everything. The same has happened again today. The watch face is stuck on some default style and won’t change. What’s happening here?

Hi, actually I worked it out for myself the next day after I posted this problem, no thanks to the truly awful software you get with garmin watches and the lack of any tech support on this forum. Basically the watch goes into sleep mode at the programmed sleep times, in my case 11pm to 645am. So if you update the watch face settings during this period then nothing happens until the next day when it magically fixes itself. The software would me more useful if (1) it told you about the default sleep screen; something that is obvious if you are familiar with garmin watches and (2) the software told you that any watch face updates take effect when the watch returns to active mode in the morning. Anyways, watch appears to be working well for me since I discovered this... will test the golf function on Saturday morning.

Thanks for this! Much appreciated. It’s a shame there is no info from Garmin, but at least now I know why the watch face changes!

THANKS SO MUCH  for this info. I've  been soooo frustrated not getting the watch face to change. This is only place where your troubleshooting was posted.  I was so close to returning this watch. I'll give it another go & hope this solves the problem. 

I couldn’t quite read from the posts if you have solved the problem, but Maybe it´s because Watch face changes “When Sleeping”

You can change that by doing this:
Choose: Hold in Button “B” (lower button)
Choose: Settings
Choose: Scroll down to “Systems” (last item in the list)
Choose: Screen
Choose: scroll down to “Under Sleep” (last item in the list)
Choose: Under Sleep => Clock face => “Don´t change”

Return to normal clock face.....

This should prevent the clock face from changing from Daytime to Night time, I hope!

I did end up finding the problem. It was the listed sleep hours. Turns out I accidentally put 12:30pm to 9am instead of 12:30am. So it thought I had the entire afternoon and evening listed as sleep hours.

So the idle watch face is based on set sleep schedule.

Also, the setting to change "under sleep" should also work. I eventually found those settings to extend how long the screen stays active.

Thank you for the answers!

It works! Thank you.