Vivoactive 5 “blue triangle” issue

New Vivoactive 5 owner here. The watch goes into “blue triangle “ mode whenever it is unplugged from the charger or PC…when it’s plugged in, it shows 100% battery ….any thoughts on how to fix this? I have tried to reset the watch but no change….

Top Replies

Soft_Southerner 2 months ago +5 suggested

I held the top right button down for 10 seconds, waited 10 secs and then held it down again for 30 seconds. Sorted for me, was just about to raise a ticket!
1167073 2 months ago in reply to Soft_Southerner +1 suggested

Just started having the same issue. Thank you for commenting your solution, it worked for me!
4121364 2 months ago in reply to 1167073 +1

This Youtuber has a fix: www.youtube.com/watch

All Replies

0 Garmin-Inder over 1 year ago

Please reach out to your local Garmin Support team to look into this for you.

0 Soft_Southerner 2 months ago

I held the top right button down for 10 seconds, waited 10 secs and then held it down again for 30 seconds. Sorted for me, was just about to raise a ticket!

0 1167073 2 months ago in reply to Soft_Southerner

Just started having the same issue. Thank you for commenting your solution, it worked for me!

0 6030666 2 months ago in reply to Soft_Southerner

TY, same issue here and this worked.

0 Rykoonmesto7 2 months ago

I’ve just had the same issue randomly on mine

0 6040190 2 months ago

Mine has done this today too!

0 4121364 2 months ago

I tried the 10sec/30sec A button solution. This worked for me, or appeared to. After it looked like the watch was working again, I tried to start an activity and it went back to the blue triangle again. This has happened three times in a row this morning.

0 4121364 2 months ago in reply to Soft_Southerner

This worked for me, or appeared to. After it looked like the watch was working again, I tried to start an activity and it went back to the blue triangle again. This has happened three times in a row.

0 4121364 2 months ago in reply to 1167073

This Youtuber has a fix: www.youtube.com/watch

0 7271230 2 months ago

Wondering if server is down? Mine has done this twice today. Seems a coincidence that alot of us are having the same issue.