Display gesture not working

Hi, just received a brand new vivoactive 5. Updated it to the latest v8.27, paired/connected with Android Garmin Connect.

But the display on gesture does not work. Toggled de settings off and on, changed sensitivity low and high, rebooted the watch. No change, display on gesture does not work.

Since it's a new watch and I haven't seen it working it might be a hardware problem so I'm thinking about returning it. On the other hand there seem to be a lot of reports on problems with the gesture on display not working so I'm hoping for a software problem and fix. Another reason why it might be a software problem is that setting the display to 'always on' also has no effect. The display keeps going of. Is this a know issue? Or probably a hardware problem?

Top Replies

seilogramp over 1 year ago +1 verified

If you've tried all of this - My Watches Display Is Not Turning on When I Turn My Wrist | vívoactive® 5

and still no joy, suggest contacting Garmin Support directly.

All Replies

+1 seilogramp over 1 year ago

If you've tried all of this - My Watches Display Is Not Turning on When I Turn My Wrist | vívoactive® 5

and still no joy, suggest contacting Garmin Support directly.

0 2628959 over 1 year ago

Thanks for that link. That page summarizes which parameters are involved very well.

The display on gesture is working fine now!

One problem was that for some reason the watch was always in DND mode. Even if I turned DND off, seconds later is was back on again. It was by searching in the forums that it became clear that DND and sleep mode were causing this. I also suspect that the gesture only started working decently after calibrating the compass, but that can just be my imagination or be accidently with all the other tweaks I was trying.