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Display Vivoactive 4 stopped working

After updating my iPhone to 18.5, the connection to my watch was lost. After resetting the watch, it was possible to add it to Garmin Connect again.

But at the same time, the display no longer responds to finger gestures. So I can no longer scroll down or go into menus.

Does anyone have similar problems, and more importantly, is there a solution? In any case, a hard reset does not solve the problem!

Thanks, BR Hans

Top Replies

Dominic Grothaus 6 months ago +1

I contacted the Support.

They were very helpful

BR Dominic

All Replies

0 Dominic Grothaus 6 months ago

Same Problems after 5 years of use.

only the edges at 5 o clock position and 8 o clock position are working a little bit.

i thnk about contacting Support .

maybe i get some discount for a new watch

0 Dominic Grothaus 6 months ago

Same Problem after 5 years intensive use.

problem beginned after finished charging.

now only bottom part of screen works at the edges

0 5700785 6 months ago

Ik heb ook opeens een haperend scherm, waarbij ik soms wel en soms niet kan scrollen of vegen - en soms wel of niet tikken op een menu. Mijn vivoactive 4s is ook zo'n 5 jaar oud.

0 Dominic Grothaus 6 months ago

I contacted the Support.

They were very helpful

BR Dominic