Vivoactive 4s won’t switch on after swimming

While swimming my watch vibrated and the screen showed a message about setting up emergency contacts in the Garmin app. It then showed the blue triangle and went off. I have tried connecting it with the charging cable to both my laptop and external port with no luck. I have also tried holding the top right button for 60 seconds to do a hard reset but still I am unable to switch it on.

  • I experienced the same thing yesterday, though for me the screen showed something else. It wouldn't respond to touch and then went black. Haven't been able to get it to turn on since and have tried what you have. I am in Australia and cannot get anyone on the phone about it. They have no listed email for support and the live chat on the website is never attended. I hope you get better customer support than I am getting.