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Intensity Minutes - Not Calculating

My Vivoactive 4S has not been calculating Intensity Minutes when I am doing an activity. I know that it SHOULD be generating intensity minutes given my heart rate. What can I do to fix this problem.

0 Garmin-Maeve 7 months ago

CherylHarris There are a few things to look at to make sure you are getting the most accurate Intensity Minutes (IM):

This device requires at least 10 consecutive minutes of increased heart rate to detect IM
For the most accuracy, make sure you are in a timed activity if you are intentionally trying to generate IM
Double check your user settings and what your max heart rate is set to.

Refer to How Are Intensity Minutes Earned? for more information