Garmin vivoactive 4 shutsdown

Garmin vivoactive 4, 5 years old, shutsdown, will turn on if in charger, then if I unplug it will get to 94% and shutdown, where in Cape Town South Africa can I have it looked it? 

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  • Same here, no update available, same issue with time. Not a battery issue. I also think it happens when my phone is away (when I go running… which is in itself pretty logical you don’t have your phone around… that’s the whole point in fact). Facing this problem for the last 6 months and still looking for a solution. The touch screen is also getting picky lately, so I am thinking to update … though I wonder if I won’t go to the brand with the fruit since I got all my other devices under this brand… the only hiccup is the daily charging… that might just be the show stopper. Until that decision I switch my Garmin on after every single activity. There’s worse in life.