Vivoactive 4 steps not recording

8772705 1 month ago

My watch have suddenly just stopped step tracking. Have done the switching off and on. Tracking is on. Before that my watch have done some weird things like after being fully charged it will show 10% battery after 4 hours ( and was just sitting in a car the whole day).

Any advice?

0 2396288 1 month ago

I just noticed that my vivo active 4 isn’t counting steps at all. Activity tracking is on and I just did a spinning class and it recorded all that fine. There’s no screen on the watch for steps and in the Connect app, it’s showing no steps at all. Anyone got any advice? I can’t even remember where on the watch I should be seeing step count as it’s like all of a sudden, this feature doesn’t exist.