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Vivoactive 4 will not connect to wifi

patman1969 10 months ago

Has anyone ever been able to resolve this? I have done a hard reset and even set up a guest wifi and the watch is unable to detect any of them. It worked absolutely fine until a few weeks ago.

0 monk 10 months ago

if you set up parental control on the router side it will fail. Ask me how I know...

0 patman1969 10 months ago in reply to monk

Unfortunately, didn't have them set up

0 monk 10 months ago in reply to patman1969

this is what I've found and the first bullet helped me solve the issue:

If parental controls are enabled for the Wi-Fi network, the watch may display "No internet connection" when attempting to connect. You will need to remove parental controls to fully connect the watch to that Wi-Fi network.
Wi-Fi networks that require you to log in on a browser screen, also known as captive portal, are not compatible with Garmin watches. You will need to use a different Wi-Fi network to connect with the watch.

taken from here: support.garmin.com/.../

Also, note that Garmin Vivoactive 4 only recognizes legacy Wi-Fi protocols, that is 2.4 Ghz b/g/n, not newer ag (Wi-Fi 6 standard)

0 patman1969 10 months ago in reply to monk

The error I keep getting is “WiFi failed to scan”