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Darth Vader (Vivoactive 4) battery drain, HR does not work

It started few months ago with battery drain (it last 24 hours). Now battery last for 48 hours but HR does not work (no led lights on bottom of watch).

I tried factory reset, I tried to replace battery and no succes.

Firmware 7.80

Any advice or similar experiences?

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6370052 8 months ago in reply to seilogramp +1 verified

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0 seilogramp 8 months ago

See support site regarding HR - My Garmin Watch Is No Longer Displaying Heart Rate Information | Darth Vader | Garmin Customer Support

If none of this helps, I recommend reaching out to Product Support through their website at https://support.garmin.com. Use the Phone or Chat options for a more immediate response.

6370052 said:
I tried to replace battery

Since the vivoactive 4 does not have a user-replaceable battery, I'm wondering what you did.

+1 6370052 8 months ago in reply to seilogramp

0 seilogramp 8 months ago in reply to 6370052

seilogramp said:
If none of this helps, I recommend reaching out to Product Support through their website at https://support.garmin.com. Use the Phone or Chat options for a more immediate response.