garmin pay unable to verify card

Hi,
I just got a second hand Vivoactive 4 and I wanted to add my card as I did 2 years ago on my Venu.

On Garmin Connect I filled all the requests but I get stucked at the moment of verification, I select to verify via bank app (in my case Intesa San Paolo, which should support Garmin Pay connection www.intesasanpaolo.com/.../pagare-con-garmin-pay.html but then I get bounced back.

I tried few times, also removing the card and starting back from the beginning.

My card is a XME Mastercard and I used it without any problems with my Garmin Venu.

Any knew recent issues with the bank or with the validation system? Anyone else facing the same problem?

Thanks

Top Replies

FoLg0re 6 months ago +1

hey guys, as user pistapoci report in another post, it is again possible to add the MasterCard on Garmin Pay.

All Replies

0 Tommi_Fossombrone 5 months ago in reply to FoLg0re

Same here! My father added a new card few dasy ago, but he use Android phone. With mine (Apple) is already not possible.

0 raaaaaaat77 4 months ago

hello @everyone, finally I've been able to add the cart again. what was needed was simply a robber who stole my previous phone and then buying a new phone, in my case a Google Pixel
Now I installed Garmin Connect app, Intesa App and everything worked like a charm. No clue on what was happening with my previous phone, probably it wasn't supported anymore. If so could be nice if Garmin informs about the users on the the compatibility on the app page.

Anyway thanks everyone. See ya