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Vivoactive 4 turns off when using garmin pay or starting activities

Hi, 

I have a Garmin Vivoactive 4, and after 1.5 years of use, it suffers from sudden shut down when using Garmin pay or starting an activity. The battery is not empty as starting the watch again shows the same battery after the turn off, but I can no longer pay with it or start activities as it shuts down.