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Vivoactive 4 crashes always when strating to track an activity

My Vivoactive 4 watch has started crashing all the time. Every time i want to start an activity or sync with wifi it crashes. This completely renders the watch useless for me. Any help?

see also Thread 2172880

I run Software Version 7.8 - Any help?

0 AgungPriyamanto 10 months ago in reply to Garmin-Inder

Hi Garmin.

I have the same issue here, it's frustrating, the watch it's totally useless now, pls contact my email for solution, mine is [email protected].
SW version also 7.81

0 Garmin-Inder 10 months ago in reply to AgungPriyamanto

I've sent you an email regarding this.

0 8146688 8 months ago in reply to Garmin-Inder

Hi I have the same issue. Watch crashes when activity is started...

0 c4mbl 8 months ago

If have found a solution to this that worked for me....

Fully factory reset the watch (a pain I know), and then start over again as if a new watch, linking to phone etc. This will then install the latest update to the watch, effectively removing the older updates which seem to be causing the issue. Mine has been great ever since.

0 8146688 8 months ago in reply to c4mbl

Thanks. I will try this in the morning.

0 masci63 8 months ago in reply to 8146688

I fixed it only after I changed the battery