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Synchronization issue

My vivoactive 4s doesn't synch with the app on my phone (huawei). The first 2 weeks it worked fine but suddenly it didnt anymore. Also the watch doesn't track my steps anymore.

There is Bluetooth connection, I can see my current heartrate and body battery in the app on my phone. But not the history. For example I also can't see my sleep record.

I've tried:Resetting the device to original settings. Disconnecting and connecting again. 

Anyone has a clue or an idea on how to fix this? Thank you very much!